One Step Further - Institute of Excellence

SIT40207 - Certificate IV Tourism - (pt2)

Posted on June 2, 2009 in the Uncategorized category |

7 Core Units of Competency

SITXADM001A - Perform office procedures 
SITXADM003A - Write business documents 
SITXCOM001A - Work with colleagues and customers 
SITXCOM002A - Work in a socially diverse environment 
SITTIND001A - Develop and update tourism industry knowledge
BSBCMN205A - Use business technology
BSBCMN306A - Produce business documents

Plus

Specialisation Group A - Operations  - all five (5) units
SITXCOM003A - Deal with conflict situations
SITXHRM001A - Coach others in job skills
SITXHRM005A - Lead and manage people
SITXMGT001A - Monitor work operations
SITXOHS004A - Implement and monitor workplace health, safety and security practices

or

Specialisation Group B - Marketing - all five (5) units
SITXCOM005A - Make presentations
SITXMGT006A - Establish and conduct business relationships
SITXMPR001A - Coordinate production of brochures and marketing materials
SITXMPR004A - Coordinate marketing activities
SITXOHS001A - Follow health, safety and security procedures

13 Elective Units of competency

Thirteen (13) units with at least nine (9) from one or more of the areas of the Tourism, Hospitality and Events Training Packages specified below:

  • Administration
  • Client and Customer Service
  • Communication and Teamwork
  • Computer Operations and ICT Management
  • E-Business
  • Environmental Sustainability
  • Finance
  • First Aid
  • Governance and Legal Compliance
  • Guiding
  • Human Resource Management
    		•
  • Languages other than English
  • Management and Leadership
  • Marketing and Public Relations
  • Merchandising
  • Occupational Health and Safety
  • Planning and Product Development
  • Sales
  • Tour Operations
  • Tourism Sales and Operations
  • Venue and Facility Operations
    		•

    The remaining four (4) elective  units may be selected from any relevant endorsed Training Package.

    Only one (1) language other than English unit may be counted as an elective within this qualification.

    In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.

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