One Step Further - Institute of Excellence

SIT50307 - Diploma of Hospitality - (pt 2)

Posted on June 4, 2009 in the Uncategorized category |

23 Core Units of competency

SITXCCS002A - Provide quality customer service 
SITXCCS003A - Manage quality customer service 
SITXCOM001A - Work with colleagues and customers 
SITXCOM002A - Work in a socially diverse environment 
SITXCOM003A - Deal with conflict situations 

SITXFIN003A - Interpret financial information 
SITXFIN004A - Manage finances within a budget 
SITXFIN005A - Prepare and monitor budgets 
SITXGLC001A - Develop and update legal knowledge required for business compliance 
SITXHRM001A - Coach others in job skills

SITXHRM003A - Roster Staff 
SITXHRM005A - Lead and manage people 
SITXHRM007A - Manage workplace diversity 
SITXINV001A - Receive and store stock
SITXINV002A - Control and order stock 

SITXMGT001A - Monitor work operations 
SITXMGT002A - Develop and implement operational plans 
SITXMGT006A - Establish and conduct business relationships 
SITXOHS001A - Follow health, safety and security procedures 
SITXOHS002A - Follow workplace hygiene procedures
 
SITXOHS004A - Implement and monitor workplace health, safety and security practices 
SITXOHS005A - Establish and maintain an OHS system 

Plus one (1) of the following:
SITHIND003A - Provide and coordinate hospitality service
SITHCCC028A - Prepare, cook and serve food for menus

13 Elective Units of competency

Sixteen (16) units with at least thirteen (13) from one or more of the areas of the Tourism, Hospitality and Events Training Packages specified below:

  • Accommodation Services
  • Administration
  • Asian Cookery
  • Client and Customer          Service
  • Commercial Cookery and Catering
  • Communication and      Teamwork
  • Computer Operations and       ICT Management
  • Environmental Sustainability
  • Events
  • Finance
  • First Aid
  • Food and Beverage
  • Food Safety
  • Franchising
  • Gaming
  • Human Resource Management

 
  • Inventory
  • Languages other than English
  • Management and Leadership
  • Marketing and Public Relations 
  • Merchandising
  • Occupational Health and Safety
  • Patisserie
  • Quality and Innovation
  • Risk Management and Security
  • Sales
  • Tourism Sales and Operations
  • Working in Industry - Hospitality

Remaining units may be selected from other areas of the Tourism, Hospitality and Events Training Package or any relevant endorsed Training Package.

A maximum of one (1) language other than English unit may be counted as an elective within this qualification.

Nationally Recognised Training logoIn all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.

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